Transaction Security Control
AML Check
All incoming transfers undergo mandatory verification in accordance with AML requirements.
Risk Assessment
If the cumulative risk score exceeds 50% (including categories: DarkNet / Stolen / Mixer), the transaction may be temporarily suspended pending clarification.
KYC Policy
If a transaction is suspended based on AML verification results, completing the KYC procedure is not a mandatory requirement of the service.
Refund Policy
In case of blocking, funds are returned to the sender. Please note that a blockchain network fee may be deducted upon refund.
Exchange Rate Fixation: The exchange rate is finally locked after receiving 500 network confirmations.
Order processing takes up to 4 hours during business hours.
Funds are usually credited within a few hours after sending; in some cases, processing may follow international banking regulations.
Please carefully read the Rules for crediting cryptocurrency deposits.
Deposits are subject to AML verification. We do not accept or send funds to/from grinex.io, Capitalist, Rapira, Payeer.