Transaction Security Control
AML Check
All incoming transfers undergo mandatory verification in accordance with AML requirements.
Risk Assessment
If the cumulative risk score exceeds 50% (including categories: DarkNet / Stolen / Mixer), the transaction may be temporarily suspended pending clarification.
KYC Policy
If a transaction is suspended based on AML verification results, completing the KYC procedure is not a mandatory requirement of the service.
Refund Policy
In case of blocking, funds are returned to the sender. Please note that a blockchain network fee may be deducted upon refund.
Exchange Rate Fixation: The exchange rate is finally locked after receiving 32 network confirmations.
This operation is performed in semi-automatic mode. It requires the participation of an operator (see operator status).
Requests that will be paid when the operator is offline will be processed from 10:00 a.m. UTC+2!
Crediting time: 97% of payments are made within 60 minutes, but sometimes requests can take up to 72 hours to process.
Please carefully read the Rules for crediting cryptocurrency deposits.
Deposits are subject to AML verification. We do not accept or send funds to/from grinex.io, Capitalist, Rapira, Payeer.