Transaction Security Control
AML Check
All incoming transfers undergo mandatory verification in accordance with AML requirements.
Risk Assessment
If the cumulative risk score exceeds 50% (including categories: DarkNet / Stolen / Mixer), the transaction may be temporarily suspended pending clarification.
KYC Policy
If a transaction is suspended based on AML verification results, completing the KYC procedure is not a mandatory requirement of the service.
Refund Policy
In case of blocking, funds are returned to the sender. Please note that a blockchain network fee may be deducted upon refund.
Exchange Rate Fixation: The exchange rate is finally locked after receiving 15 network confirmations.
This operation is performed in semi-automatic mode. It requires the participation of an operator (see operator status).
Requests that will be paid when the operator is offline will be processed from 10:00 a.m. UTC+2!
Crediting time: Usually, 97% of payments are made within 60 minutes, but sometimes requests can take up to 180 minutes to process.
Sometimes a single request is processed in several transactions.
Please carefully read the Rules for crediting cryptocurrency deposits.
Deposits are subject to AML verification. We do not accept or send funds to/from grinex.io, Capitalist, Rapira, Payeer.